Emailing
Phone - Fax
Prospection
Geolocation
Reporting
Data Export
Mobility - Synch with Outlook, iPhone, Google Android, Windows Mobile
PhonePC for ACT!
Couple ACT! with your phone
Save your time !
All your clients phone numbers are stored in ACT!'s database and you may be asking yourself:- How many time do I spend to dial my clients going from ACT! to my phone ?
- Why should I dial, ACT! could do it for me.
- Can I know who is calling from ACT! ?
Dial directly from your PC
PhonePC for ACT! is a software solution that
installs your dialing system on your computer. It lets you drive all your
phone system directly from your PC screen.
Boost your productivity
PhonePC for ACT! is an intuitive tool to simply call
your clients from ACT!'s database. It's easy, fast, efficient and avoids
mistakes. It greatly increase your productivity in your working
environment with ACT!.
Compatible with all standards
PhonePC for ACT! is compatible with most of the
dialing systems in the windows environment. It is based on CTI
(computer telephony interface) technology, and standards like TAPI
and CSTA.
SOFTWARE | |||
Category : | Dialing software | ||
Platform: | Windows® | ||
ACT! coupling: | Yes | ||
SYSTEM REQUIREMENTS | |||
Operating System: | Windows™ 10.3/11 64 bits and Windows Server 2016/2019/2022 64 bits | ||
Required Software: | ACT! Pro, ACT! Premium, ACT! Growth Suite and ACT! CRM | ||
Required Hardware: | Same as ACT! |
Select your product PhonePC for ACT!
eSolution Support
Our subscriptions represent above all a limited right to use our solutions subject to annual payment of the user fee and access to updates. They also include during this period access to our functional support service. eSolution undertakes to provide this service by email and telephone from Monday to Friday from 9:15 am to 12:15 am and from 2:00 pm to 6:00 pm
This assistance is carried out on the basis of the latest version of the software that the customer is supposed to have.
This assistance relates to the functional use of the software and not to its installation, administration or configuration. In any way, eSolution can not compensate for a lack of training of the customer if it appears that the customer does not have the skills required to use the software or has not been trained by eSolution on the subject dealing with the question asked.
This service does not include, without being exhaustive, help with software installation, migration or repair of files or data, software settings (modification of fields, interface, document templates, email templates, reports, ...), data import / export, synchronizations, maintenance of specific developments, assistance with non-reproducible malfunctions and remote control of the computer.
This assistance is carried out on the basis of the latest version of the software that the customer is supposed to have.
This assistance relates to the functional use of the software and not to its installation, administration or configuration. In any way, eSolution can not compensate for a lack of training of the customer if it appears that the customer does not have the skills required to use the software or has not been trained by eSolution on the subject dealing with the question asked.
This service does not include, without being exhaustive, help with software installation, migration or repair of files or data, software settings (modification of fields, interface, document templates, email templates, reports, ...), data import / export, synchronizations, maintenance of specific developments, assistance with non-reproducible malfunctions and remote control of the computer.
All these other services are an integral part of our " TMA contracts " which must be purchased separately. Our TMA contracts are time-spent tele-delivery contracts that allow you to be supported in remote handling whatever your situation. You can access the technical support hotline dedicated to administrators, for any question or problem relating to the installation, configuration or administration of the solution.
This type of contract allows you to have mini-training on very specific topics or that we carry out work on your behalf (reinstallation, additional configuration, addition of new fields, import of files, deployment in offline mode, creation of reports, etc.).
It is essential in order to have real monitoring of your CRM solution by our technical teams.
This type of contract allows you to have mini-training on very specific topics or that we carry out work on your behalf (reinstallation, additional configuration, addition of new fields, import of files, deployment in offline mode, creation of reports, etc.).
It is essential in order to have real monitoring of your CRM solution by our technical teams.
Description de l'offre
- Accès au support technique hotline dédié aux administrateurs, pour toute question ou problème relatif à l'installation, paramétrage, ou administration du produit.
- Télé-prestation réalisée en prise en main à distance.
- Adapté à la réalisation de travaux pour le compte du client (déploiement, administration, paramétrage complémentaire, ajout de nouveaux champs, création de rapports, ...)
- Télé-prestation réalisée en prise en main à distance.
- Adapté à la réalisation de travaux pour le compte du client (déploiement, administration, paramétrage complémentaire, ajout de nouveaux champs, création de rapports, ...)
ACT! TMA Contracts
ACT! Tele-service / TMA Contract - 1 hours - Access to the technical support hotline dedicated to administrators, for any question or problem relating to the installation, configuration, or administration of the product. - Tele-service carried out with computer remote control. - Adapted for carrying out work on behalf of the customer (deployment, administration, additional configuration, adding new fields, creating reports, etc.) |
165 € excl. VAT
|
ACT! Tele-service / TMA Contract - 2 hours - Access to the technical support hotline dedicated to administrators, for any question or problem relating to the installation, configuration, or administration of the product. - Tele-service carried out with computer remote control. - Adapted for carrying out work on behalf of the customer (deployment, administration, additional configuration, adding new fields, creating reports, etc.) |
320 € excl. VAT
|
ACT! Tele-service / TMA Contract - 4 hours - Access to the technical support hotline dedicated to administrators, for any question or problem relating to the installation, configuration, or administration of the product. - Tele-service carried out with computer remote control. - Adapted for carrying out work on behalf of the customer (deployment, administration, additional configuration, adding new fields, creating reports, etc.) |
630 € excl. VAT
|
ACT! Tele-service / TMA Contract - 7 hours - Access to the technical support hotline dedicated to administrators, for any question or problem relating to the installation, configuration, or administration of the product. - Tele-service carried out with computer remote control. - Adapted for carrying out work on behalf of the customer (deployment, administration, additional configuration, adding new fields, creating reports, etc.) |
1095 € excl. VAT
|
ACT! Tele-service / TMA Contract - 8 hours - Access to the technical support hotline dedicated to administrators, for any question or problem relating to the installation, configuration, or administration of the product. - Tele-service carried out with computer remote control. - Adapted for carrying out work on behalf of the customer (deployment, administration, additional configuration, adding new fields, creating reports, etc.) |
1250 € excl. VAT
|
ACT! Tele-service / TMA Contract - 14 hours - Access to the technical support hotline dedicated to administrators, for any question or problem relating to the installation, configuration, or administration of the product. - Tele-service carried out with computer remote control. - Adapted for carrying out work on behalf of the customer (deployment, administration, additional configuration, adding new fields, creating reports, etc.) |
2170 € excl. VAT
|
ACT! Tele-service / TMA Contract - X days - Access to the technical support hotline dedicated to administrators, for any question or problem relating to the installation, configuration, or administration of the product. - Tele-service carried out with computer remote control. - Adapted for carrying out work on behalf of the customer (deployment, administration, additional configuration, adding new fields, creating reports, etc.) |
|
Hotline Support by our Certified ACT! Consultants. If you need more information about our ACT! TMA agreement, please contact us by phone or email.
eSolution Training Courses
eSolution offers for marketed products a wide range of training courses.
Different contents are available for each type of users, simple user, administrator or developer.
eSolution can also develop modules with content-specific needs, as required.
Different contents are available for each type of users, simple user, administrator or developer.
eSolution can also develop modules with content-specific needs, as required.
Inter-company Trainings
The inter-company training takes place remotely or on the premises of eSolution, with attendees from different companies. They are taught by certified trainers.
Intra-company Trainings
The intra-company training courses is provided by eSolution certified consultants, and take place remotely or in your premises. They are dedicated to your company, in order to suit your needs.
Tailor-made Trainings
Our experts can build a tailor-made training to suit the needs of your company.
Need more informations about our training courses ? Do not hesitate, just contact us.